Firstly, please ensure that you are logging in to the correct screen to register for online services and self-service password management.

Your King's username begins with the letter k. When registering for online services, enter your username in the format For example, if your King's username is k1234567, then enter in the "User Name" box.


I'm still having issues? 

If you are still having problems, please email the IT Service Desk on