Important to know: The Overseas Visitors Records Office (OVRO) has suspended Police Registration in London from Monday, 11th January, until further notice. Please do not attend your appointment. If you have already booked an appointment, you should receive an email cancellation confirmation. The OVRO has confirmed that no penalty action will be taken for delayed registration/reporting and that they will do everything they can in line with Government guidelines to resume services as soon as possible.



How to register with the Police 

You need to register within 7 days of arriving in the UK. For new international students, if you live in the Greater London area, you should register at the Overseas Visitors Records Office (OVRO). 

To satisfy the 7 day legal requirement to register with the police, an appointment must be booked within 7 days of arrival in the UK or within 7 days of a change in circumstance. This will ensure the requirement to register with the police has been satisfied, even if the first available appointment offered is beyond 7 days.


Instructions from the OVRO regarding COVID-19:

  • You must not attend the OVRO if you are meant to be self-isolating under the Government quarantine restrictions.   
  • If you become ill with Covid-19 symptoms after booking your appointment, you must reschedule or cancel your appointment. This will help ensure everyone's health and safety as well as making the appointment available to someone else.  

Important to know:   

  • Attendance is by appointment only. Walk-ins are not permitted. 

  • If you book your appointment within 7 days of collecting your BRP, you will have satisfied the 7 day requirement. Due to COVID-19 restrictions, the earliest appointment you will be able to secure will not be for several weeks or more. This is nothing to be concerned about, since you have already booked your appointment, you have met the 7 day requirement.  

  • It is your responsibility to make sure that you attend your appointment on the date and time allocated to you. 

  • Due to COVID restrictions, you may not be able to get an appointment.



If your appointment was cancelled due to COVID-19 

If your appointment was cancelled due to the pandemic, you should expect an appointment by way of a calendar invite which will be sent to the e-mail address you provided at the time of booking your initial appointment. 
If you receive a calendar invitation to attend the OVRO and you are unable to attend the appointment due to self-isolation or if you are abroad, then you should reply to the invite outlining your circumstance, and a new appointment will be offered for a later date.

Important to know: 

  • If you have been unable to register or report a change of circumstance as a direct result of COVID-19 and OVRO's suspension of services, you will not face any penalty action for delayed registration. (Please note this exemption will only apply if you did not attend your appointment because of a reasonable cause prior to the COVID-19 lockdown measures being implemented.) 

  • You must not attend the OVRO until after your self-isolation finished. You will not be penalised for late registration. Please take a look at our article  Arriving in the UK  for guidance on how to self-isolate upon your arrival. 



What to bring for your appointment

You will need to provide evidence that you are required to register with the police. This could either be: 

  • Your entry visa vignette in your passport (if you applied outside the UK) OR 

  • Your Home Office decision email (if you applied within the UK) 

You will also need to bring the following documents: 

  • Registration form (completed on a computer then printed out and signed manually) 

  • One UK passport-sized photo (45mm x 35mm), glued to the registration form 

  • Your passport containing your visa vignette 

  • Your Biometric Residence Permit 

  • £34 registration fee, payable by credit/debit card or NCF payments. OVRO will not accept cash payments. 

  • Confirmation of your appointment, which you can show either on a phone or a printout  

You will need to update your certificate each time  you change your address or obtain a new visa or passport. If you do not do this, then you are likely to face problems when you try to extend your student visa. 


Important to know: 

  • Please note that it is a criminal offence to carry guns, knives, CS gas, offensive weapons and classified drugs such as cannabis, marijuana or hashish. You could face criminal charges if you are found carrying any of the above to the OVRO. 

  • If you do not register when you are supposed to, fail to complete the registration process, or fail to keep your certificate up to date, you might be fined £5,000 or face a jail sentence. 

  • If you think you have been given the requirement to register with the police in error, please get in touch with  International Student Advice. Take a look at our article Accessing Student Support & Wellbeing  for more information on getting in touch with the team during this time.  

  • If you do not bring the correct documentation with you to the OVRO, then you will need to book a new appointment. Therefore, it is very important that you make sure that you have the correct documentation with you and you have completed the proforma correctly.  



What to expect at your appointment 

  • All attendees to OVRO will be required to wear a face covering for the duration of their time at the office with the exception of anyone who is not able to wear one on medical grounds. NOTE: Attendees will be asked to remove their face covering for a short moment to enable Registration Officers to confirm identity.

  • Unless instructed at the time of arrival, waiting outside the office will not be permitted - you must arrive on time. 

  • Perspex screens have been installed at all our registration counter booths.

  • Appointments will be issued with social distancing in mind for customers as well as OVRO staff.

  • Customers will be encourage to use hand sanitiser Gel and/or antiseptic wipes which will be provided for use upon entry to OVRO

  • OVRO staff continue to be briefed on Health & Safety and will be adopting additional hygiene measures in their daily routine at work with a cleaning of all counter worktops/touchpoints during our lunchtime closure.

  •  OVRO will no longer accept cash payments. (Cashless payments are only permitted) 



Updating your Police Registration Certificate

If you change any of your personal or contact details, you will need to re-register them with OVRO.

You must report any of the following changes within seven days:

  • Change of address

  • Change of college/university/work

  • Change in marital status

  • New visa (re-entry or extended visa)

  • New passport details

  • If you move into the Metropolitan Police area from another Police force

Important to know:

From Monday 7 December 2020 the OVRO will be suspending the processing of updates (Change in circumstances) until 7 April 2021.

  • If you have been granted a new visa or need to report a change in your circumstances, do not book an appointment with the OVRO until 7 April 2021 when a new online registration portal will be introduced.

  • If you have already booked an online appointment to attend the OVRO, please cancel your booking and revisit the OVRO webpages on or after 7 April 2021 to create an account and book a new appointment in the portal.

  • If you are already registered at the OVRO and only need to update your address, then you can do this at your local police station. Do not report any other changes to your local police station. 


The OVRO has confirmed that no penalty action will be taken and future visa applications should not be affected for delays in reporting changes as a result of this partial and temporary suspension of their service. 



Applying for a new Student visa and Police Registration Certificate

Students who have already registered with the police and are making a new application in the UK should submit their Police Registration Certificate along with any other documents in support of their application as normal.

Important to know: 

  • The UK Home Office has introduced a new immigration system which came into effect from 5 October 2020. The new “Student Visa” route replaced the “Tier 4 (General)” visa route. Please read our article New Student Visa Immigration Route for more information.

  •  If you have already registered with OVRO and are required to update your address only – please visit your local police station, to update your Police Registration Certificate with your new address before you submit your Tier 4 application. Do not report any other changes to your local police station. 







I need further support 

If you think you have been given the requirement to register with the police in error or you have any questions about the process, please get in touch with  International Student Advice. 
Take a look at our article Accessing Student Support & Wellbeing  for more information on getting in touch with the team during this time.