Across the UK local groups have mobilised to provide support and assistance to those who are isolated, vulnerable and unable to access food during the outbreak. 

If you’re living in the private sector (outside of King’s Residences) and find that you are unable to leave your home because you are vulnerable to the risks of COVID-19, or you are a risk to others over the coming weeks and months, there are local groups you can get in touch with. These groups are acting as a point of contact for residents in their local areas, some with points of contact for each street. 

Similarly, you may wish to volunteer as a point of contact or to provide support to others.

Types of support include:

  • Picking up some basic shopping (milk, bread etc.) and leaving them at your door
  • Collecting essential medication or to carry out vital tasks such as dog walking
  • Support with online shopping or video calling friends or relatives
  • Arranging a chat over the phone to combat loneliness

You may have already received a flyer or letter through your door from your local group or perhaps you have joined a local WhatsApp group or connected with your neighbours through the NextDoor App

The Resident has also compiled a list of mutual aid groups, which are largely on Facebook and WhatsApp

The NHS provides health advice for everyone but you can also find more information within your local authority’s website for a range of support options and advice.

Local Authorities

It’s likely that something has also been set up or is being promoted through your local authority (your local council), so we encourage you to take a look at their webpages for more information.

We’ve compiled a list of local authorities in the London area:

  • Barking and Dagenham: This includes details of the new BD CAN – Citizens’ Alliance Network
  • Barnet: Offers general advice and signposting
  • Bexley: Currently suspending all debt-related Court action. This authority has set up a dedicated webpages for information and a helpline 020 3045 5398, with the help of volunteers.
  • Brent: Offers dedicated webpages and has set up an email e-newsletter.
  • Bromley: Offers general advice and inviting people to volunteer to offer/co-ordinate support.
  • Camden: Highlights financial assistance and support with a dedicated helpline for Camden Residents 020 7974 4444.
  • Croydon: Highlights what help is available locally, including financial assistance.
  • Ealing: General advice but promise of further assistance and asking for volunteers.
  • Enfield: Basic information with more detail through their community response Enfield stands together.
  • Greenwich: General advice with more detailed FAQs
  • Hackney: Has set up a community support group with details of how to help and receive assistance.
  • Hammersmith and Fulham: General advice and has set up a Community Aid Network and is looking for volunteers.
  • Haringey: Basic information with opportunities to volunteer and donate.
  • Harrow: Dedicated webpages and looking for volunteers to support vulnerable people.
  • Havering: General advice with a helpline 0800 368 5201 more detail on financial advice.
  • Hillingdon: General advice with specific support for vulnerable residents.
  • Hounslow: General advice with community support and volunteer opportunities.
  • Islington: Has the We are Islington Helpline 020 7527 8222 and Islington Giving Crisis Fund to help residence in financial distress.
  • Kensington and Chelsea: General advice with a dedicated email address for enquiries from residents and business.
  • Lambeth Council: General advice and a helpline 020 7926 2999 for residents who are vulnerable, self-isolating without support or in financial need.
  • Lewisham: Basic information on the website but local volunteers are mobilising street by street through Lewisham Local.
  • Southwark: Dedicated webpage with signposts but with some quite specific and helpful advice for carers, vulnerable residence and anyone experiencing domestic violence via their voluntary sector help.
  • Tower Hamlets: Dedicated webpages signposting to useful information such as where to get advice and Residents Support Scheme.
  • Waltham Forest: A wide range of information and support, including for businesses, key workers, domestic abuse and mental health support. 
  • Wandsworth: Dedicated webpages with signposts to useful information and details of how to get support from the Community Hub.
  • Westminster Council: Basic information with key links and details of how to get help.