If you need to cancel your place for the ceremony, please re-enter the booking task in your Student Records in the Graduation tab and select the 'cancel your place' option.
At this stage, you can choose to either cancel your place and not attend a future ceremony, or cancel your place and defer attendance to the next set of ceremonies. If you would like to find out more about deferring your ceremony, please see our article Key information about graduating and attending your ceremony.
If you have purchased guest tickets these will also be cancelled when you cancel your place. Any refund due to you will be issued directly back to the card you used to make your initial payment.
- Refunds are subject to a £5 administration fee per transaction (this covers costs associated with the administration required by the university in respect of cancellations).
- Refunds are processed at the end of the ceremony period.
Important to know: Refunds will not be issued for tickets cancelled after the appropriate refund deadline.
If you need a refund for other services, e.g. gown hire, you can detail on this in our article What is the academic dress for ceremonies, and how can I book it?
Terms & Conditions: Before cancelling we advise that you are aware of and refer to our Ceremonies Data protection and T&Cs
How can I cancel guest tickets?
If you need to amend your guest ticket order you can do this via Student Records at any point before the booking deadline.
Refunds can be requested before the refund deadline via the Ceremonies & Events contact form and are subject to a £5 fee per refund transaction.