This article is about the new King's Student app, designed to support you throughout your time at King's, which is available to download now on the App Store and Google Play. The Welcome to King's app (containing the Welcome to King's guide) is for new students to help you during the January Welcome period only.
The King’s Student app will serve as a single point of access to essential King’s systems, including timetables, KEATS, email, library services and Student Records.

Users will be kept up to date with key university information through posts on their newsfeed and by following pages. Each page will be dedicated to a specific team or area of the King’s community. Users can choose to follow and receive notifications from the pages most relevant to them by clicking the heart icon at the top right of the page.

The app also includes a curated list of big events happening on and off campus, information on regular things to do, and details of benefits for students.

​​​​​​​​​​How do I download the app?



​​​​​​​​​​How do I use the app?



If you’re having difficulties downloading or using the app, please first try following the instructions below. If the problem persists, please contact our IT Service Desk for support - you can call us on +44 (0)207 848 8888 or email   


​​​​​​​​​​I can't download the app - what can I do?



​​​​​I've downloaded the app, but it won't open - what should I do?



I'm unable to login to the app - what should I do?



The app keeps crashing while I use it - what should I do?



I am unable to view the app's content when I open it - what should I do?



I have a Huawei device - can I access the app?



I'm not receiving push notifications from the app - what should I do?



I've found some information in the app that I think is incorrect - can it be updated?



I would like to report a fault with the app - who should I contact?



I don't have a mobile device - can I still access the app?



Am I able to provide feedback on the app?



Is my data protected when I use the app?