This article is about the Welcome to King's app for new students during the Welcome period only. The King's Student app is designed to support you throughout your time at King's, as a single point of access to essential King’s systems, including timetables, KEATS, email, library services and Student Records.


What is the Welcome to King's app?


The Welcome to King's app provides essential information about Welcome to King’s, including collecting your student ID card, campus and walking tours, and other Welcome events. 

You can create your schedule on the app from a list of events happening on and off campus to plan your Welcome to King’s.

Important to know: You should enable push notifications on the app to be kept up to date with information throughout the Welcome period, including changes to events you have signed up for.


How do I download the app and Welcome to King's guide?


The app is used for Welcome to King's in September and January. There's also a desktop version for users unable to download the app.

More information about downloading the app for September 2024 will be available in mid-August, including the updated passphrase to access the app.




If you’re having difficulties downloading or using the app, please try following the instructions below.



I can't download the app - what do I do?



I've downloaded the app, but it won't open - what should I do?​​​​



I'm unable to login to the app - what should I do?​​​​​​



The app keeps crashing while I use it - what should I do?​​​​​​



I am unable to view the app's content when I open it - what should I do?



I have a Huawei device - can I access the app?​​​​​​



I'm not receiving push notifications from the app - what should I do?



I don't have a smart or mobile device - can I still access the app?​​​​​​



Is my data protected when I use the app?​​​​​​


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