How can I contact Visa & International Student Advice?

If you are a prospective, current or recently graduated student then we can provide you with free, confidential and practical advice. Our Visa & International Student Advice team can support you with any concerns you might have about visas, immigration and living or working in the UK.

Email

Answers to many common questions can be found here on Student Services Online. Please look through our articles related to Visas, immigration & support in the first instance.

If you're not able to find the answers you need, please get in touch with us by email.

Our email address is advice@kcl.ac.uk.

Please note that emails are prioritised by urgency and we aim to respond within 5 working days.

Phone

If you prefer to speak to us over the phone, please call us on the number below. Please ensure you have your Student ID ready, as your adviser will ask for this at the start of the call. Please note these calls are usually for a maximum of 15 minutes. If your query is complex, then it may require an appointment or follow-up by email.

Our number is (+44) (0)20 7848 7001.

Our phone service is available at the following times when King's is open (UK time):

Tuesday: 13.00 to 15.00
Friday: 9.00 to 11.00

The university is open throughout the year. To check for closure dates, please refer to our article When is King's closed?

On campus

You can make a request to have an appointment with an adviser in person or over Microsoft Teams. To do so, please contact us first by email.

Enrolled students can also come to a campus drop-in at any time between 13.00 and 15.00 on Mondays, Wednesdays and Thursdays. These drop-ins are located on Level 4, Bush House South East, Strand Campus.

*Our on-campus drop-in will be closed on Thursday 7 November 2024 due to an all-staff meeting.*

Please bear in mind that these are quick sessions. If we're unable to fully address your query on the day, a follow-up appointment will be booked, or an email with advice will be sent to you after your meeting.

Workshops and Q&A sessions

All workshops and events are only for students who intend to study at King's or are already enrolled with us.

Online Question & Answer (Q&A) Sessions

These are open Question & Answer sessions run by our advisers. You can join to ask a question or stay for the whole meeting. Since these are open sessions, only ask questions you don't mind others seeing. Don't share sensitive information or documents about your situation. For help with specific details, please contact us by email or phone.

November Q&A Sessions

Work After Study Options, Tuesday 5 November, 10:00–11:00 Join the meeting now
Work After Study Options, Tuesday 19 November, 10:00–11:00 Join the meeting now

December Q&A Sessions

Work After Study Options, Tuesday 3 December, 10:00–11:00 Join the meeting now
Work After Study Options, Tuesday 17 December, 10:00–11:00 Join the meeting now

Take a look at our article Accessing Student Support and Wellbeing remotely for more information on how to contact the team if you are studying remotely.

Keywords: International Student Advice visa support, immigration working contact

How can I contact Visa & International Student Advice?

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