My funding isn’t in place for the start of term, what should I do?

You won't receive your funding until you have fully enrolled, and King’s has informed your funder that you are attending the course.
This usually takes place once teaching has started and not during Welcome.

Once you have enrolled, King’s will notify Student Finance who will then issue your maintenance loan payment. The payment should then be received into your nominated bank account within three to five working days. You’re advised to have savings and other funds in your bank account to help with any costs at the start of term, while you wait for your funding to be paid into your account.

If your funding has been confirmed but you have still not received your loan payment:
 

1. Check you have successfully completed enrolment at King’s. For new students, this means completing your online enrolment, attending for your ID check and collecting your new student ID card.
2. Check the status of your application with Student Finance to make sure there are no obvious issues. You can check this by logging into your Student Finance online account. There might be an error, such as missing bank details. For help, use the guidance on checking your status. Contact SFE/SFW/SFNI if there are any issues, or if you have any queries about the status of your application.

If you have completed the above tasks and have not received your loan within 3 days, contact the Student Funding Office who will be able to investigate why you haven't received your loan. You will need to confirm: 

• Your Student Finance Student Support Number (SSN), which can be found on your Student Finance online account, this is different to your Customer Reference Number, it is in the format XXXX12345678X and;
• Your full name and student ID number.

If you originally applied to Student Finance with another institution listed on your online account, King’s will need to notify Student Finance that you have transferred from the other institution to King’s.
To do so, please contact the Student Funding Office and provide the following information:

• Your Student Finance Student Support Number (SSN), which can be found on your Student Finance online account, this is different to your Customer Reference Number, it is in the format XXXX12345678X and;
• Your full name and student ID number.

If you've transferred to King's, read our article I have a student loan and have transferred to King's from another institution, what should I do?

There can be many reasons why funding is delayed, and often this is resolved within the first few weeks of term, especially if you were a little late making your funding application.

You can check the status of your application with Student Finance by logging into your online account. For help, use the guidance on checking your status. Contact SFE/SFW/SFNI if there are any issues, or if you have any queries about the status of your application.

If you missed the deadline for applying to Student Finance, this may be why you have not yet received confirmation of your funding award. Student Finance are only able to guarantee your funding will be in place for the beginning of term if you have met the application deadline. If you applied after the deadline, you’ll need to make plans to help finance any costs at the start of term, while you wait for your funding to be paid into your account.

Check the guidance on when you can expect to receive your loan payment if you were late applying for your funding.

For new students – it is particularly important to apply before the deadline so that Student Finance can assess your eligibility for funding. If you're not eligible for funding when you start your course, you can't always become eligible during the course and so it's important to establish your eligibility as early as possible. If your funding is not confirmed before the start of the course and you would like advice on this, contact the King’s Money & Housing Advice Service.​​​​

You should apply as soon as possible and before the final deadline – this is nine months after the start of the academic year, so 31 May if your course year starts in September. Applications usually take six to eight weeks to assess but this can take longer at busy periods.

Important to know:

• If your funding is not in place at the point of enrolment, then you will need to enrol as a “self-funded” student and the invoice will be generated to you to pay yourself by the due dates advertised for self-funded students.

Once your funding is confirmed you should contact Credit Control with evidence of your award and your account will be updated.

• It's important that you have secured the funding before your invoice due date, or that you can pay for the course fees yourself in the interim; otherwise, you may end up having university services restrictions applied to your account for non-payment.