This is not a genuine phone call.
Please don’t give the caller any money or any of your bank details. The UKVI/Home Office do not issue financial penalties over the telephone, so this communication is almost certainly a fraud or scam.
Even if the caller seems to know some of your personal information, avoid confirming whether the information they have is correct and also try not to give them any other details about yourself. If you feel confident to do so, you can inform the caller that you know they are behaving fraudulently and that you will report it to the police or Home Office, or you can simply end the call.
You can check the authenticity of any communication you’re concerned about by contacting the Advice & Guidance team. The team will then be able to share information with all students via webpages and social media to warn them about any recent scams.
UKCISA has a dedicated Fraud and scams section on their website, which is worth checking for details of current trends in fraud and scams affecting international students. You can also report the matter online to Action Fraud.
For more information on frauds and scams affecting international students in London, please look at our online Safety Guide for International Students.