When do I need to pay my fee invoice?
There are some variations on payment deadlines depending on the type of course you’re studying and how you are funded. Please visit Fee Payments: When To Pay for details around your payment deadline.
If you have any further questions around due dates, then please contact Credit Control team by email or by phone on 020 7848 3279.
How can I pay my fee invoice?
Please refer to our article Paying your tuition fees at King’s for details on how to make your payment.
There you will find details on how to make a payment by credit/debit card online, UK bank transfer or international bank transfer.
I am being sponsored for my fees
If you have received this email reminding you to pay a Tuition Fee, but you believe that you are being sponsored and that the invoice should have been sent to a third party, we kindly ask that you provide a copy of your letter of sponsorship, on their headed paper, confirming the funding of your fees for the related academic year.
Please email a copy of the sponsorship letter to the Record Centre:
- If you studied within the Faculty of Nursing, Midwifery & Palliative Care, please submit an enquiry through by email. This enquiry will go through to your faculty records centre.
- If you studied in any other faculty, please contact Student Records.
More information about when and how to provide evidence of third party sponsorship please read I am sponsored for my tuition fees; what do I need to know?
I am receiving a postgraduate masters or doctoral loan; what should I do next?
Please note that, when your invoice is first issued, it will show as being due in two equal instalments. However, the Credit Control team will re-schedule the invoice into three equal instalments with due dates to match your loan disbursements. The team will then email your KCL email address to confirm this change has been made. For more information on the process, please visit the Credit Control Postgraduate SLC Loans webpages.
I have not received my tuition fee invoice yet
Invoices are raised for current students who have completed the full enrolment process (Enrolment task and the Confirmation of Enrolment task in Student Records).
Some invoices are delayed when the record is on hold status where we are aware of a pending Change of Registration application (withdrawal, interruption or transfer) and will be generated and sent to you where appropriate, once this process has been completed.
If you have fully completed your enrolment and are expecting an invoice, please contact your Record Centre:
I can’t open the pdf attachment on the invoice notification email
You will receive an email with your Tuition Fee invoice attached, however, if you can’t open this, you can also view your fee invoice on your Student Records portal, by clicking on the 'Student Fee Details' link in the 'My Fees' header.
Important to know: If you are a postgraduate research (PGR) student then this link is available on the 'Postgraduate Research Student Home Page' tab.
My payment is not reflected on my invoice
If you have made a payment very recently then please allow a few days for it to reflect on your Student Records portal.
However, if the payment does not appear on your Student Record in the 'Student Fee Details' screen within 5 working days, then please contact the Credit Control team.
You can contact the team:
The amount on my tuition fee invoice is incorrect
If you believe that the amount on your invoice is incorrect, it could be for one of several reasons. We have explained these reasons and what you need to do in our separate article The amount on my tuition fee invoice is incorrect.
Why am I being charged tax on my invoice?
I’m experiencing financial difficulties and think I will struggle to meet the payment deadline
Whilst the university does expect you to have secured sufficient funding to settle your tuition fees when they are due for payment, we do recognise that there may be changes in your personal circumstances or unforeseen events, which make it difficult for you to pay on time. If you wish to contact us about this, please visit Having difficulties meeting the fee deadline? for information around how we may be able to help.
If you’re struggling with your finances, we also recommend taking a look at our Fees, funding & money advice category where you will find information and guidance on what your options are and what support is available to you, including information about how to manage debt, Hardship Funds, as well as general advice about managing your money.
Unfortunately there are many scams targeted at students, as they manage their fee payments and personal budgets. In particular, we urge you to read How can I avoid student fee fraud and/or scams?
Please make sure you're familiar with the scams out there; check out our guidance in Common scams & fraud; get to know them and how to avoid them.