This article includes an overview of useful numbers for key services at King's.

Estates & Facilities 

Our Estates & Facilities directorate at King's maintain a safe, sustainable, and inclusive environment for our students, staff, and visitors.

If you spot a maintenance issue on campus, you can call Estates & Facilities on +44 (0)207 848 3456.

For a full overview of how Estates & Facilities support the wider King's community, visit our Estates & Facilities webpage.

King's Service Desk 

Our King's IT Service Specialists can assist you with IT-related issues 24/7, 365 days a year.

You can call the King's Service Desk on +44 (0)207 848 8888.

For a full overview of how King's Service Desk supports the wider King's community, visit our King's IT Help & Support Webpage.

Campus Security 

If you need to report an emergency on campus, you can contact the Campus Security operations team at the relevant campus/site.

• Denmark Hill Campus West: You can call the team on +44 (0)20 7848 5555
• Denmark Hill Campus East (IoPPN): You can call the team on +44 (0)20 7848 0001
• NHS Trust Buildings: You can call the team on +44 (0)207 7188 3333

Student Services Frontline

Student Services Frontline are the main team supporting you through Student Services Online, as the first point of contact across a wide range of areas. The team can guide you to the right information or specialist service at King's or produce a document on your behalf. 

You can call the team on +44 (0)207 848 1234.

Please note: Our phone service will be closed from 14.00 on Tuesday 23 December for the winter break and will reopen at 07.00 on Friday 2 January 2026.

Other articles you may find useful:

• How can I speak to or visit Student Services in person?
• What student support services are available at King's?

General University enquiries 

If you have a general question about the University (which is not connected to the services above) you can call the main switchboard on +44 (0)20 7836 5454.