What is Global-Pay for Students (GPfS)?
GPfS is a payment platform hosted by Convera. The platform offers students transparency over exchange rates and a range of international debit and credit card payment options in their local currency in over 135 countries. GPfS also provides bank transfer options in both local and domestic currencies in almost 150 different countries.
The following card payment options are not offered by Convera as these transactions attract higher fees and are expensive to process:
- Card payments in GBP using a card issued outside of the United Kingdom
- This does not impact GBP payment with cards issued in the United Kingdom
- Premium credit cards issued in the United Kingdom
- Corporate cards issued in the United Kingdom
Why are GBP payments with a non-UK-issued card expensive to process?
Converting money from one currency to another is a relatively low-cost task for a financial services provider.
However, transferring that money across a country border is very expensive for the end recipient who’s paying the cost of the transfer. Foreign currency exchange providers often charge a foreign exchange margin to cover the costs of these transactions.
We strongly recommend that you avoid converting your local currency into GBP and loading it on to a credit card issued outside of the UK, and instead either:
- Convert and deposit your GBP funds into an accessible bank account where you can make your payment to King’s College London via an international bank transfer on GPfS (making sure you familiarise yourself with any associated transfer costs that your bank/a third party may charge)
or
- Make your payment using one of the alternative local currency options provided on GPfS
Our partner Convera offers you multiple competitively priced alternative payment options through GPfS, including bank transfers and other real time options.
Why are payments made with UK corporate/premium cards expensive to process?
Transactions made with UK corporate and premium cards are more expensive due to higher interchange fees and scheme fees imposed by card networks:
- Corporate cards are designed for business use, and issuers justify the higher fees by offering expense management tools and other benefits.
- Premium cards come with benefits such as travel insurance, concierge services, and cashback, which are funded in part by higher merchant fees.
How can I pay my tuition/residence fee using GPfS?
Check out our web page, How to pay my fees, to learn about the different payment options available on the platform and the processes you need to complete.
When you’re ready to make a payment, click the ‘Make a Payment’ link in the How to pay my fees web pages, to access the GPfS platform.
You’ll first need to select the country your bank is located and enter the amount you wish to pay. Based on your selection, you’ll see the payment options available to you.
After choosing your preferred payment method, you’ll need to provide some details and create a ‘pledge’, which is required before making your payment.
Make sure you have your student ID and date of birth ready, as you’ll need them to create a pledge.
Important to know: You can only use one pledge per payment. If you use the pledge reference number more than once, your payment may be rejected or lost.
How long does it take for King's to receive my payment?
UK to UK bank transfers will normally be received by Convera within two to three business days, however, international bank transfers made in pounds sterling can take up to 10 business days.
For card payments, please allow three to four business days for payment to be received.
Important to know: That whilst your payment may reflect against your invoice, you may be asked by Convera to provide additional compliance information about your payment, before the funds can be passed onto King's College London. If you receive an email from Convera, you must respond immediately to the request.
How do I know when King's has received my payment?
Once King’s has received the payment, you will be emailed a formal receipt. If you are paying an invoice, for example for Tuition or Residence fees, then you can log on to Student Records and view your Student Fee Statement (in the My Fees section), where the payment will be reflected against your invoice balance.
You can also Track Your Payment for payment status updates.
If you have made a payment for a tuition fee deposit as an offer holder to King’s, please send a King’s Apply message with the confirmation attached (clearly showing the payment transaction date) informing Admissions you wish to accept your offer.
Bank transfer FAQs
My bank has offered a better exchange rate
If you find a total price offered by your bank to send a payment to King’s College London that is cheaper than the price offered by Convera, then Convera will honour your bank’s total price (subject to terms & conditions).
Can I make a transfer via my own bank?
Yes, you can make the payment from your own bank account. In order to ensure the funds are received promptly by Convera and passed to King’s to be promptly matched to your invoice, then you must:
- Send your payment to the specific bank account details
- Send the funds in the currency quoted and outlined on the quote
- Ensure the payment is referenced with the EGB reference number documented on the quote
I have already bought pounds sterling (GBP)
When initiating payment, select the “United Kingdom” as the country from the 'Where your bank is located' drop-down, and then select the first option on the list; “bank transfer”. You will be able to obtain a quote containing the full IBAN details necessary for you to pay your fees.
It is important to note that in doing this, you will need to cover any bank transfer fees that may be charged as a result of the transfer. These same charges would still be incurred should you have made a transfer directly to King’s bank account.
Do I need to provide King's bank details?
No.
If you select to pay via card, eWallet (such as Alipay, WeChat Pay, Sofort etc.) or through your online banking then you won’t need to provide any bank details. If you select to pay by bank transfer, then you only need the local bank details that will be provided to you on the PDF quote. All payments will be forwarded on to King's and allocated accordingly using individual student ID numbers.
I have paid by bank transfer before, can I use the same payment reference?
Please do not re-use an old payment reference number as this will result in your payment being rejected.
If paying by bank transfer, make sure you generate a new quote as you will need to use the corresponding unique one-time use EGB number as a payment reference. This quote and the guaranteed amount is only valid for 72 hours from the point the quote is generated.
Card payment FAQs
I can't find a card option on the list, what should I do?
Unfortunately, there are some currencies which King's are not permitted to trade in on the international markets.
If you can't locate a card option on the drop-down list, we would advise you to use a bank transfer option being presented in your local currency and if this isn’t available either, to then use an alternative currency presented.
If none of these options are available, then please contact Credit Control for further advice on how best to process your payment.
My card payment is getting declined, can you help?
Whilst you are expected to pay in advance of any impending fee due dates, we appreciate that complications can arise when attempting to make your card payment. In March 2022, a new global multi factor authentication protocol (3D Secure V2) for online card payments was introduced. Our troubleshooting article explains how 3D Secure V2 is intended to help you to work through any challenges you may encounter when trying to pay by card.
What if I have a card issued in another country but I'm living in the UK?
When selecting the country you are paying your fees from, choose the country in which your card was issued. This will help you to avoid any unnecessary foreign exchange charges.
I have a card issued in a country outside the UK and I would like to pay in pounds sterling (GBP)
It's not possible to make a payment in GBP using a card issued outside of the United Kingdom. If you still wish to pay in GBP and do not have a card issued in the UK, then you can pay by bank transfer in GBP instead.
You may also wish to review other payment options in your local currency by selecting the relevant country in the 'Where is your bank located' drop-down. If, however, none of these options are possible, then please feel free to contact contact Credit Control to discuss the matter.
I'm not happy with the rate I'm being offered on the card option
Card payments are usually a more expensive option of payment compared to a bank transfer due to the international card transaction fees.
King’s wants to give you the choice and ability to compare the different options in real time so please consider all payment options being presented by Convera.
I already have a link saved for credit card payments, can I just use that one?
Card payments are no longer being taken via WPM and any historic link will no longer work.
If you are a returning student and have bookmarked the original web page then please remove this bookmark and replace with the Global Pay for Students platform to make payments in future.
I need help, who can I contact?
If you have additional queries regarding payments or the platform, you can visit Convera’s Frequently Asked Questions page.
You can also contact Convera by raising an enquiry online.
If you need further help or support with your payment through the GPfS platform, feel free to contact our Credit Control team.
Important to know: King's will never request your bank details by phone or email. If you think you've been targeted by a scam related to you fee payments, email credit control. Please refer to our article I think I've been targeted by a scam, what should I do? for support.