The Money & Housing Advisers are available Monday to Friday 09.00-17.00 throughout the year excluding bank holidays and official university closure days.

Outside standard opening hours and when university services are closed, if you find yourself facing a housing issue, including homelessness, we advise that you contact your local Housing Options department; details for this can be found on your local authority website.

Shelter are specialist in housing and homelessness advice, in addition to their well-resourced website and online chat function, they operate a dedicated helpline 365 days a year (8:00-20:00 weekdays and 9:00 – 17:00 on weekends) on 0808 800 4444.

Emergency accommodation: If you find yourself in need of emergency accommodation, please refer to this guide from Shelter: Emergency housing from the council.