The Money & Housing Advisers are available to provide support Monday to Friday 09.00-17.00 throughout the year, excluding bank holidays and official university closure days. For the latest details for Adviceline visit Advice Services: Contact Us.

Important to know: Please refer to What student support services are available? for details on how to contact the team this semester.

However, if you need help outside standard opening hours and when university services closed, there are a range of public services and alternative advice agencies you can use. Please bear in mind that the following services may operate a reduced service over bank holidays.

For support and advice on money, benefits or debt, your local Citizen's Advice Bureau and other local agencies (check with your local authority) can provide advice and support. Citizens Advice Bureau also have a dedicated consumer helpline for a range of consumer queries.

You may also find these national services invaluable:

Be wary of profit making debt advisory services and debt consolidation companies, we would advise you seek assistance from one of these agencies in the first instance: