As a current student at King’s, you'll have the ability to log into ‘My Services’ using your King’s email address and password.

Once logged in to ‘My Services’ you can:
  • Get in touch with our friendly team by logging a case with us
  • Self serve, by downloading a range of documents suitable for your needs at a time that suits you
  • Request a document or letter
  • View all existing & closed enquiries
  • Re-activate a case 
  • Close a case


Important to know:  If you’re an incoming student and yet to receive your King's IT credentials, please visit our article When will I receive the online enrolment task email?

Using self service  



Using our King's Virtual Assistant/Webchat



Requesting a document or letter  



Viewing your existing and closed cases



I’m having issues logging into ‘My Services’