- Open a student bank account
- Get council tax exemption
- Prove your status for a landlord
- To get a student discount
- Obtain library membership
- For a job or further course application
You can download your own letter from your student record to supply proof that you are a student at King’s.
The Confirmation of Study letter contains:
- Your course name and type (e.g. BA in English)
- Your start date and expected end date
- Your enrolment status for the current academic year
- Your home and term-time addresses held on record
To see an example of this letter take a look at our Confirmation of Study sample & guide.
How can I get this letter?
- Log in to Student Records
- Check your personal details are correct and up-to-date
- Navigate to the relevant section on the homepage of your student record:
- For undergraduates or postgraduate taught students: on your homepage, go to the ‘My Programme’ heading
- For postgraduate research students: on the bottom-right of your homepage you will find the heading ‘Confirmation of Study’
- Click on ‘Confirmation of Study letter’
- Select one of these:
- ‘General’ = multiple purpose
- ‘Bank letter’ = for opening a bank account
- Select ‘Generate letter’
I'm a new student; when can I download my letter?
Your letter will be available to download once we've fully processed all your enrolment steps.
Please make sure you have:
- Completed your online enrolment
- Completed your Right to Study check, if you're an international student and do not hold British or Irish nationality.
- For details on completing this check, please read our article What is the Right to Study check?
- Completed your in-person ID check and collected your Student ID card.
- For details on obtaining your ID card, please read our article It's my first time on campus, how will I collect my ID card?
My letter isn't being accepted; what can I do?
The Confirmation of Study letter is an official letter issued by King’s, which is stamped and signed. If someone queries you regarding the letter’s authenticity, we advise you to try the following:
- If you're using a hard copy, make sure you print it in colour.
- You can show them this article to view this information.
- If possible demonstrate the generation of the document on your device in front of them (phone/laptop/etc.).
- If you’re in a bank, ask to speak to the Bank Manager to explain, as the customer service agent opening your account may have training gaps.
- Consider opening your account with a branch close to campus where they are more familiar with student customers.
- You may wish to consider trying a different bank if they won’t accept your letter.
I can't download my letter
These are some common issues that may be holding up your letter, along with advice on what to do.
You’re not yet fully enrolled for the current academic year
The letter will only be accessible if you are fully enrolled on your course.
If you’re a new student:
- You’ll be able to download your letter once you have collected your student ID card.
- Make sure you have fully completed enrolment including uploading your photograph. If you are an international student, you should also complete any Right to Study checks.
If you’re a returning student:
- Make sure you’ve completed your re-enrolment task for the year.
- It will take at least 48 hours after your complete re-enrolment for your letter to be available.
If you have fully enrolled following the guidance, and allowed the relevant time for this to process, please log an enquiry letting us know, and we can look into this for you.
You’re resitting or on a break this year
Your status on your record may be preventing the letter from being automatically issued. This does not mean you can’t get it, it simply means we will need to check your status and the reason you need the letter.
Once we’ve been able to check this, we will let you know and can issue the letter manually if needed.
If this is you, please get in touch with us for support.
You’re a PGR student and you’ve recently submitted your thesis
If you’re a postgraduate research student and have submitted your thesis, your record will update your enrolment status code, and this can stop the automatic letter from working. We can check your record and find out what’s happened.
If this is you, please get in touch with us for support.
I need to prove my address
There may be lots of reasons you may need to prove your address when you’re a student. The most common reasons are when you’re trying to open a bank account or apply for Council Tax Exemption.
It’s best to be clear about whether you are trying to prove where you live or trying to prove your status as a student.
Your Confirmation of Study letter which is available for you to download on your student record, is intended to prove your enrolment status at King’s and provide an overview of your course information.
Your term-time and home addresses do appear in this letter, reflecting what is contained on your record.
Important to know: It is your responsibility to keep your address up to date. For guidance on how to do this see our article How do I update my address on my student record?
The Confirmation of Study letter also contains this statement:
“Please note that in line with our regulations all students must keep their term-time and home addresses accurate and up-to-date in order that the university can correspond with them as required”
This means that:
- The main reason we have your addresses on record is for correspondence, and the letter is a reflection of what is held on record for you. This means the letter is proof of your student record, rather than proof of your address.
- This letter is intended to prove your student status rather than where you live.
What kind of documentation do I use to prove my address?
If you are ever asked to provide proof of where you live, whoever is asking for this should let you know what documents they will accept as proof.
It is up to that organisation to decide if they are happy to accept your Confirmation of Study letter showing your address details, as they are in your student record.
Usually, to prove your address you might need to provide:
- A tenancy agreement
- A utilities bill (water, gas, electric, etc)
- A bank statement
If you are at all unsure, always ask the person or organisation who is asking for your address, to tell you what sort of documents they can accept.