Dealing with an unforeseen event in your life that has affected your studies or academic performance can be unsettling. At King’s, we want to ensure that you are aware of the range of resources and services available to support you during this time.
Information confidentiality
The University will treat the information you provide as confidential in line with the University's Data Protection Policy and Student Data Collection Notice. Information will only be shared with staff who have a legitimate need to access the information in order to consider your request or to provide you with support.
Your mitigating circumstances requests may be shared with staff (e.g. Student Support & Wellbeing Services) who aren't directly involved in the mitigating circumstances process for the purpose of providing additional support.
Looking after your mental health and wellbeing
It’s important to take time out to look after your mental health and wellbeing, especially when you’re going through a difficult period in your life:
- King’s College London Students Union (KCLSU) has its Take Time Out campaign which includes a wide range of events, designed to encourage better self-care and mindfulness.
- If you are having difficulties with your mental health, you may want to use Togetherall, which is a confidential, anonymous 24-hour online support and wellbeing service. The service is available 24 hours a day, 7 days a week, and can be accessed on any device with an internet connection.
- The King's Counselling and Mental Health Support Service offers free and confidential counselling and mental health support to students. If you’d like more information on accessing this service, take a look at our article How can the Counselling & Mental Health Support Service help me? For more suggestions on useful online resources and mindfulness apps to help manage stress and anxiety, take a look at our article Managing your mental health & wellbeing.
- King’s Chaplaincy can provide students of all faiths, or none, emotional support and can be contacted by email if you’d like someone to talk to.
- King's Sport & Wellness has launched an online Group Exercise timetable, with free sessions to keep your mind and body healthy.
Connect with a Wellbeing & Wellbeing Advisor
You can contact the Wellbeing & Welfare Advisor dedicated to your faculty to help you navigate our wide range of support services. To find out more, please refer to Who are the Faculty Wellbeing & Welfare Advisors?
IT Support at King’s
- Our Studying Online webpage provides detailed guidance on the technical side of studying remotely, including who to contact about any IT difficulties.
- If you don’t have access to a laptop or a computer you can request to borrow equipment from IT. Take a look at our article What equipment do I need for my studies? for more information.
Support with finances, accommodation, and visas
- If you're having difficulties with your finances, housing situation, or need advice about your visa, you can contact our Advice services for further support. Take a look at our article: Accessing Advice Services at King's to find out how to get in touch with the Advice and Guidance Team during this period.
- Our Immigration and Visa advice webpages also include useful advice on visas and travel advice for International Students.
Disability support at King’s
If you think you might need additional support when completing your assessments remotely, Disability Support can advise you when applying for Personalised Assessment Arrangements and can help to arrange a King’s Inclusion Plan for you. To get in touch with Disability Support during this period, please take a look at our article: Accessing Advice Services at King's
Support for students living in King’s Residences
If you’re living in one of King’s Residences and have any queries, you can get in touch with the Residences Team, who’ll be able to help you further.
Support for Student Parents and Carers
- If you are studying and have caring responsibilities, we’ve got some useful guidance within our article Top tips for student parents & carers while studying remotely, with useful links to a range of online learning resources for children, and support for vulnerable groups.
- If you’re worried about your safety at home, or the safety of a loved one, we’ve put together a list of organizations and support you can access in our article What support is available for victims of domestic abuse?.