I’ve graduated recently and need my degree certificate

Your certificate will be posted within 3 months from the date of your award. Your award date is usually the 1st of the month, following the Assessment Sub Board meeting.

During our busiest periods (November-January) and (July-August), your certificate may take longer to produce; we ask for your patience during this period, and recommend you explore our alternative methods of proving your degree, especially if you need to do so quickly.

Postage

• We send your degree certificate by post to the home address on your student record at the time of your award; e.g. if you were awarded on 1 March, we will use your home address on record from that date.
• We use Royal Mail for all certificates
  • Royal Mail Standard 1st Class for UK addresses
  • Royal Mail International Standard for addresses outside the UK

Important to know:

• Please make sure your address on your student record is up-to-date before or as soon as possible after you have been awarded. Please understand that keeping your address details accurate and up-to-date is your responsibility. If you need to do this please refer to How do I update my address on my student record?
• If you have an international address, please make sure your record shows both the English and local script characters.
• If a telephone number is required for delivery within your country, please ensure this is added to the address section of your record.
• We cannot provide tracking for posted certificates.

Your certificate will be posted within 3 months from the date of your award.

We send your certificate through the Royal Mail 1^st Class service when sent to a UK postal address. Please check Royal Mail for details on the details for this service.

If we’re posting to an international address, we use the International Standard service; the number of days for delivery varies slightly depending on whether this is going to Europe or Worldwide – for details please check Royal Mail International Standard.

Important to know: The arrival of your certificate could also be affected by local postal services in your country or region. This can mean post can take longer to arrive, and we unfortunately aren’t able to control that postal journey, and we’re unable to provide you with tracking information. We recommend referring to Royal International Incidence Updates which shows the latest information which may affect the arrival of your certificate if you live outside the UK.​​​​​

You won't be contacted to confirm dispatch of your certificate, unless we have queries about your address details.

We post certificates monthly. The latest certificates which have been dispatched are for those students with an award date of 1 September 2024.

Please note that we are not able to advise on the exact date that your certificate entered the postal system.

Unfortunately tracking information for certificates is not available.

For UK addresses: We send your certificate through the Royal Mail 1^st Class service when sent to a UK postal address. Please check Royal Mail for details on the details for this service.

For overseas addresses: We use the Royal Mail International Standard service. You may find it helpful to check Royal Mail International incidence updates to check if there are any incidences which may cause delays on international post.

Important to know: How quickly your certificate will arrive will also depend on local postal services.

Unfortunately, we’re not able to send your certificate using any other courier; we only use the Royal Mail postal service.

The Boards & Awards team produce and post certificates, and the team will always follow the address details provided on your student record, and they are unable to amend these details on your record for you.

If you change address after finishing university and before receiving your degree certificate, we strongly recommend updating your student record as soon as possible, while you retain access. Please refer to our article for guidance: How do I update my address on my student record?

If you’ve recently moved and you are concerned that your certificate may have been posted to an old address, please get in touch with us.

Important to know: If Royal Mail returns your undelivered certificate back to the Boards & Awards Office, you will be contacted to arrange redelivery once this has been received back.

Unfortunately, due to the office remaining closed, collection is not possible at the moment.

Currently, certificates are being produced and posted once per month, and we are endeavouring to get your certificate to you as quickly as we can.

If you’re experiencing difficulties because you don’t have your certificate yet, and you can’t find the answer in this article, or you would simply like to feedback about this, you can log a case and let us know.​​​​

King’s offers a number of alternative documents to your degree certificate, which are just as official and valid. All of this are in electronic format – which is more accessible for you, and means you can get the documentation you need quickly.

If you’re looking to prove your degree award, module results and any other details, please use the following documents:

• Using your Higher Education Achievement Report (HEAR)
• Your digital transcript
• Getting online verification through Higher Education Degree Datacheck (HEDD)
• Postgraduate research (PGR) graduates: You can request a Confirmation of Award letter

For more detail about the various digital options available for you, please see our article I need to prove I have completed my studies.​​

Change can be fast-paced, and so not all organisations are familiar with the full range of documents and verification services available for King’s graduates.

At King’s we are moving towards more digital solutions for the needs of our students and graduates as much as possible, because this is more accessible, more reliable and meets your needs faster. Long-term, this is also more sustainable than producing a large number of more traditional, paper-based solutions for many students and alumni.

If you’re experiencing difficulties with third parties accepting official King’s documentation, please refer them to these articles to help explain what King’s provides:

• How can an employer or other agency verify a degree from King’s?

You may also find it helpful to share the information in this article with any third parties who are not accepting or recognising your documents, or the HEDD verification service.

The following certificates below are produced by King’s College London, and include:  

• All diploma certificates regardless of date. 
• Any awards for those students who opted for a King’s College London award, when given a choice through Student Records.
• Degree-level awards (including intercalations) for students who began their courses in 2007/08 or later. 
• MBBS and BDS awards for students who began in 2008/09 or later.

Important to know: If you’ve studied at King’s before the 2008/9 academic year, studied a federal degree programme, or you opted to receive an award from the University of London, instead of King’s, you’ll find guidance on how to request for a replacement certificate in our article I graduated a year ago or more, and need my degree certificate.​​​​​

It will contain the following details:

• Your full name
• Your overall award classification
• The date of your award
• The title of your degree/diploma
• Embossed seal

Can I get a document with more details included?
Yes. If you’re looking for a breakdown showing your modules results, you can use your transcript, or for even more detail, you can access your HEAR. Both these documents are digital.

To find out more:

• I need a transcript
• What is the Higher Education Achievement Report (HEAR)?

Certificates are not produced for free-standing Nursing modules, or for Foundation programmes.

For information on how to obtain a Record of Agreed Results for a nursing module, containing details of your marks, please refer to our article I need a specialised transcript for my course.

If you’ve taken the Associateship of King’s College (AKC), the Dean’s Office will produce your certificate upon completion of your studies.

If you’ve any queries about your certificate, get in touch with the Dean’s Office by email and they’ll be able to assist you further. 

If you have queries relating to the name that has appeared on your degree certificate, please submit a query and this will be sent to the appropriate team for further investigation.

For more information, please read our article I need to change my name on my student record

If you have concerns about the certificate you have received, please submit a query and this will be sent to the appropriate team for further investigation.