Immigration & visa advice
If you are travelling to the UK
Please read our article I need to travel to the UK for further support.
Support with your CAS
If you are a prospective student
Read our article I'm a prospective applicant, how do I request a CAS? for further support
If you are a current student
Read our article I'm a current student, how do I request/change information in my CAS? for further support.
Support with visa refusal
If your visa has been refused, please complete a webform which can be found on our Student Visa webpages. Upon completion of the form your details will be sent to our Visa Compliance team, who will support you further.
Technical support & learning resources
Hardship support
Wellbeing & mental health support
We have a wide range of support options and resources to help you combat feelings of stress and anxiety that are accessible wherever you are. For a detailed overview, please visit our article Mental health support from Togetherall.
You can also find a list of local organisations and additional resources you can access in your home country using the webpages below:
Important to know:
Due to various licensing and registration issues, the Counselling & Mental Health Support Service are only permitted to offer 30-minute welfare appointment to students based overseas; 50-minute appointments are available only to students who are based in the UK.
The law in some countries restricts the right to practise as a counsellor or psychologist and practitioners have to meet the local professional requirements to be legally compliant.
If you’re an international student living in the UK
I’ve lost my BRP/passport
Please see our article I’ve lost my BRP/Passport, what should I do for further guidance.
Advice & Support when the university is closed
There are a number of organisations that offer visa and immigration advice when the university is closed; we’ve collated a list of options you can explore in our article International and immigration advice when university services are closed.