At King's, we've changed the way you’ll be assessed during Period 2, to allow you to complete your assessment remotely. 

In this article: 

When will online alternative assessments take place from? 
How will I be assessed in Period 2?
What time do I start my exam?
How can I change my time zone in KEATS?
I need help with submitting my assignment online?
I’m having issues with my WiFi, firewall or uploading a file

What should I do if my Wi-Fi goes down during an assessment?
What should I do if I do not have access to a laptop or computer?

I’m having issues on the day of my assessment, what should I do?
Due to personal circumstances, I can’t submit an assignment, what should I do?

Additional support for alternative online assessments 


When will online assessments take place from? 
Alternative online assessments will take place from the 27 April 2020 to 26 June 2020, with most assessments taking place within the first 4 weeks.

 How will I be assessed in Period 2?
 During Period 2, You'll be asked to complete your assessment, using either, KEATS Assignment, Turnitin or Coursework tools. You may be asked to complete one of the assessment methods below: 

  1. A 24 hour exam: Exam questions are released to students, who are given 24 hours to complete and submit their answers. This is the most commonly used method, as it allows for students working in different timezones to submit their answers at a time that’s convenient to them.

  2. A timed exam: This assessment method provides a specific time-frame for students (e.g. 2hrs) to access and complete an exam.

  3. A Multiple Choice Question exam : This model could be a combination of the above, but specifically uses KEATS Quiz plugin to undertake the exam.


What time do I start my exam?
Each of the Assignment submission inboxes will display the start and end times for each assignment. To view this within each platform:

Turnitin

  • Once you’ve logged into the KEATS Course, select the Turnitin Link, this will bring up the Turnitin inbox, which will include the Start Date and Due Date for the Assignment.

Moodle (KEATS) Assignment

  • Select the Moodle (KEATS) Assignment Link in the KEATS Course, this will bring up the inbox, which will include the Start Date and Due Date for the Assignment.

Moodle (KEATS) Coursework

  • Select the Moodle (KEATS) Coursework Link in the KEATS Course. This will bring up the inbox, which will include the Start Date and Due Date for the Assignment.

Moodle (KEATS) Quizzes

  • Select the Moodle (KEATS) Quizzes link in the KEATS Course. This will bring up the inbox, which will include the Start Date and Due Date for the Assignment.

Important to know: Assessment start and end times will be displayed in UK time. You can choose to update your timings in KEATS, to your local time zone to avoid confusion.

How can I change my time zone in KEATS?

To change your time zone in KEATS:

  1. Click on your username on the top right of KEATS and select Profile.

  2.  Click Edit profile

  3. The time zone defaults to ‘Server time zone (Europe/London)’.

  4. Clicking the drop-down list, to view all the time zones

  5. Select your preferred time zone.
     

I need help with submitting my assignment online?
Turnitin
Take a look at the detailed guidance for submitting a Turnitin assignment 
KEATS
Take a look at the detailed guidance for submitting a KEATS assignment 
KEATS QUIZ
Take a look at the detailed guidance for submitting to a KEATS Quiz


I’m having issues with my WiFi, firewall or uploading a file
If you are having issues with your Wifi, firewall or uploading a file, take a look at some of the common troubleshooting issues below.
I’m having issues uploading a file?
If you are trying to upload a picture and you are having issues, King’s have put together useful guidance on how to compress images in Microsoft Word, which will help you to reduce the size of your file.

I am unable to undertake assessments due to my firewall blocking my access, what should I do?

Before taking any of your assessments, you should take some time to check you are able to access King’s online systems. A “test” assessment is being created, so that you can familiarise yourself with the systems in advance. You will be contacted when the “test” assessment is available to you to test, prior to the start of the assessment period.
If you find that your firewall is blocking your access you should contact the King’s IT Service Desk in the first instance.  

What happens if IT are unable to solve my issues with firewall?
If IT are unable to resolve your firewall issue, and you find that you are unable to complete the assessment(s) during Period 2, then you can defer your assessments to Period 3, or the next assessment opportunity. this may vary, and you should contact your department/faculty for further clarification.
You should also fill in a mitigating circumstance form, explaining the reason why you are requesting to defer your assessments to Period 3.

What should I do if I don't have access to Wi-fi to undertake my assessments? 
If you do not have access to Wi-Fi to undertake your assessment, we suggest that you check if a dongle is available to loan from IT by submitting an IT Equipment Loan request
If you are an overseas student, you should contact IT by email, to discuss the options that are available to you. 
If you are unable to get a dongle or make other arrangements, you can defer your assessments to Period 3, or the next assessment opportunity. This may vary, and you should contact your department/faculty for further clarification. You should also fill in a mitigating circumstance form, explaining the reason why you are requesting to defer your assessments to Period 3.

 

What should I do if my Wi-Fi goes down during an assessment?

If you are unable to complete your assessment due to issues with Wi-Fi you should submit a  mitigating circumstance form, including that your submission, is due to ‘exam irregularity due to COVID-19’.

What should I do if I do not have access to a laptop or computer?
If you do not access to a laptop or computer you should:

  • Check if a laptop is available for  you to loan from IT, by submitting an IT Equipment Loan request

  • If you have access to a tablet, you should check if it’s possible to complete your assessment using it. A “test” assessment is being created, and you will be notified when this is available to you to test. This will be available before the assessment period is due to begin.

If neither of the above options are possible, but you can access your paper on your smartphone, please get in touch with your faculty/department to confirm if you are able to write your answers by hand, then photograph your answers. You must, however, send these pictures to your faculty/department by the set deadline for your assignment.
If you are not able to do any of the above, you can defer your assessments to Period 3, or the next assessment opportunity. This may vary, and you should contact your department/faculty for further clarification.

You should also fill in a mitigating circumstance form, explaining the reason why you are requesting to defer your assessments to Period 3.


Due to personal circumstances, I can’t submit an assignment/assessment what should I do? 
If you have been affected by a personal circumstance, which has or might be affecting your ability to submit an assessment, you might be able to apply for mitigating circumstances.Take a look at our article: What are mitigating circumstances & how do I apply?  For more information. Please also take a look at our Coronavirus page on Assessments, and speak to your 
department/faculty 
about your options, before submitting an application.

What happens after I submit a Mitigating Circumstance Form?
 Once you’ve submitted a Mitigating Circumstances Form, your faculty/department will be in touch with you to discuss the next steps. 


I’m having further issues on the day of my assessment, what should I do?
If you are having any further issues with completing your assessment, you should contact your department/faculty, who will be able to support you further.

Additional support for alternative online assessments 

To help you prepare and take online assessments, there are a range of strategies and activities on the Revision and Exams section of King's Academic Skills for Learning (KASL) on KEATS.



Important to know:
Take a look at the TeachLearnTech Student Site for more guidance on uploading assignments online.